Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247
or visit (access live chat Mon-Fri 3-10pm)


Ahead of the holiday period, Lisa King, director of communications and external relations at Refuge said: “Domestic abuse is the biggest social issue affecting women and children and has never been more of an issue than it is now, as COVID-19 restrictions have forced women and children to stay at home with their abusers. With a locked-down Christmas fast approaching, the end of 2020 will be a very challenging time for women and children experiencing domestic abuse across the country. Refuge wants every woman experiencing abuse this Christmas to know – if you need help, you are not alone. Call our … Continue reading

This year has been my first as Chair of Refuge and what a profound year it has been! We know that lockdown has significantly increased the instances of domestic abuse and it has been even more important that women and children have confidence that help is available when they need it. Our work is not possible without the continued efforts of our partner organisations – all other domestic abuse specialist services, the police, social services, GPs, hospitals, the Home Office and local government, and the general public. Without teamwork we could not identify, protect and support those suffering abuse, and … Continue reading

Refuge responds to news that the Domestic Abuse Bill is set to return to House of Lords on 5th January Hetti Barkworth-Nanton, Refuge Chair, said: “Refuge is delighted to see the Domestic Abuse Bill scheduled to return to the House of Lords for its second reading on the 5th January. This legislation has been many years in the making and we are pleased to see it commence the final stages of the process to become law.  It has the potential to be truly transformational. However, Refuge believes there are still vital changes that need to be made to strengthen the … Continue reading

Today 15th December, Refuge launches a donation-drive to help raise funds for women and children who are suffering from domestic abuse, by harnessing an overlooked media space – video conferencing backdrops. Domestic abuse is the biggest social issue affecting women and children and has never been more of an issue than it is now, as COVID-19 restrictions have forced women and children to stay at home with their abusers. With new lockdown restrictions in place, and Christmas fast approaching, the end of 2020 is forecast to be very challenging for women and children experiencing domestic abuse across the country. Now … Continue reading

During 16 days of activism against gender violence, which runs from the 25 November to Human Rights Day on the 10 December, Refuge has worked with supporters and partners to raise life-saving awareness of the National Domestic Abuse Helpline and live chat. Highlights include a new awareness video supported by Google, featuring celebrities from sectors as diverse as sports, music and activism, and an animated information video about the Helpline which was shared by supporters. Refuge has also announced that 33 new helpline live chat advisers joined the service this week. Lisa King, Director of Communications and External Relations at … Continue reading

Refuge, the country’s largest single provider of specialist violence against women and girls service, responds to the Government’s announcement on call for evidence on tackling violence against women and girls. Carole Easton, interim CEO at Refuge said: “Refuge is pleased to see the government marking Human Rights Day with an announcement about violence against women and girls (VAWG) – the most pressing issue facing women and girls around the world. Refuge welcomes this call for evidence on tackling VAWG, and will be submitting to this important review. ‘However, Refuge considers the best and most effective way to tackle and indeed … Continue reading

Google home page – for first time –  links directly to Refuge’s  National Domestic Abuse Helpline, which provides gateway to services for women and children experiencing domestic abuse. For the first time, the Google home page today, 8 December, carries a link which links directly to , run by Refuge. This continues Google’s support of Refuge’s work during 16 days and follows the launch of the powerful #ISeeYou campaign, supported by Google, which was launched on International Day to Eliminate Violence Against Women and Girls. #ISeeYou, featuring talent and advocates, was designed to reach victims, survivors and their families, during … Continue reading

Campaign calls for reform to tackle long-term financial impact of economic abuse on survivors One in five survivors (21%) left unable to repay debt and 26% have a negatively impacted credit rating Survivors of economic abuse in debt will owe £3,272 on average – however one in four have debts in excess of £5,000 The Co-operative Bank and Refuge’s “Know Economic Abuse” report calls for credit reference reform to avoid financial exclusion of economic abuse survivors Experian announce they are working closely with the campaign to improve access to credit reports, training and Victims of Fraud support to address the … Continue reading

Refuge launches digital animation on what to expect when calling its National Domestic Abuse Helpline as part of the UN Women’s 16 Days of Activism against gender-based violence Today, during the UN Women’s 16 Days of Activism against gender-based violence, Refuge launches a new digital animation to reach abused women who may need to access support from its National Domestic Abuse Helpline. The animation forms part of Refuge’s ongoing campaign to share the Helpline number and live chat resources with as many women as possible.  As we live through a second lockdown, more women than ever are experiencing domestic abuse … Continue reading

To reach women experiencing domestic abuse during Lockdown 2 and mark the International day for the Elimination of Violence against Women and Girls, which starts the annual ‘16 days of activism’, Refuge, has launched #iSeeYou, a video campaign supported by Google UK. Right now hundreds of thousands of women are trapped at home with their abusive partners in lockdown conditions. Living in fear day in day out, unable to access support. For most women experiencing domestic abuse this won’t have been their first lockdown – they will have spent years isolated and trapped with abuse escalating over time. This campaign … Continue reading