Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247
or visit (access live chat Mon-Fri 3-10pm)


On the 5th January, the Domestic Abuse Bill will return to the House of Lords for its Second Reading. This is a hugely important time. This Bill has the potential to be truly transformational, but there is still work to do before that is a reality. Refuge believes that for the Bill to be as bold and effective as it needs to be, in order to better support women and girls, that there are some significant changes that still need to be made. Covid-19 really has pulled into sharp focus the level of domestic abuse across the country and the … Continue reading

Ahead of the holiday period, Lisa King, director of communications and external relations at Refuge said: “Domestic abuse is the biggest social issue affecting women and children and has never been more of an issue than it is now, as COVID-19 restrictions have forced women and children to stay at home with their abusers. With a locked-down Christmas fast approaching, the end of 2020 will be a very challenging time for women and children experiencing domestic abuse across the country. Refuge wants every woman experiencing abuse this Christmas to know – if you need help, you are not alone. Call our … Continue reading

This year has been my first as Chair of Refuge and what a profound year it has been! We know that lockdown has significantly increased the instances of domestic abuse and it has been even more important that women and children have confidence that help is available when they need it. Our work is not possible without the continued efforts of our partner organisations – all other domestic abuse specialist services, the police, social services, GPs, hospitals, the Home Office and local government, and the general public. Without teamwork we could not identify, protect and support those suffering abuse, and … Continue reading

Today is my final day as Chief Executive of Refuge, an organisation I have led, and loved, for nearly four decades. A lot has changed in the world during this time – and at Refuge – but one thing remains the same: domestic abuse is a horror that millions of women around the world live with every day. Forty-two years ago, I first started working in women’s refuges at the Haven Project in the Midlands. Back then, it was generally accepted by society that a man had a right to hit his partner and a woman just had to put up … Continue reading

Dear Victoria Newton,   We are writing as organisations who work to end violence against women and girls and provide services and support to survivors of violence and abuse, including those in BME and migrant communities. The misjudged and irresponsible headline on the front page of The Sun this morning has alarmed and disappointed us.   Responding to a woman disclosing her experiences of domestic abuse and sexual assault by giving a platform to her perpetrator to trivialise the abuse he subjected her to is irresponsible and dangerous.   Allowing the front page to promote the lack of contrition an abuser … Continue reading

Refuge welcomes the agreement reached between the Department for Culture, Media and Sport and mobile phone providers to make access to websites which are providing support during the Covid-19 crisis data free of charge. Commenting on the announcement Refuge’s Director of communications and external relations, Lisa King said: “Since lockdown began, Refuge has seen a spike of more than 950% in visits to its –  many thousands of women every day need the specialist support Refuge provides and now more than ever need to access this information digitally. We know that during periods of isolation the window in which … Continue reading

Last Tuesday, the Domestic Abuse Bill re-started its journey in Parliament to become law. After significant delays due to Brexit, the prorogation of Parliament and the general election at the end of last year, the Bill is back. This is a once-in-a-generation opportunity for the Government to transform its response to domestic abuse and make sure that survivors and their children have access to the vital support they need. On average, two women a week are killed at the hands of their current or ex-partners in England and Wales. Women and children’s lives depend on the Government seizing this opportunity … Continue reading

We are delighted to announce that as of 1st November 2019 we will run the National Domestic Abuse Helpline as the sole provider of this vital service. We have increased our team of Helpline experts who will be able to answer more calls than ever before.* We will provide more survivors with access to emergency and other domestic abuse services across the country, as well as provide essential emotional and practical information. Calls are confidential and our support is non-judgmental and non directive – we will not tell women what to do but empower them to understand their options. The … Continue reading

Our Warrington Domestic Abuse Service comprises four Independent Domestic Violence Advisors (IDVA), one outreach worker and one young person’s advocate. As part of this vital service we also run a local helpline. We are delighted that over the period of time our team of experts have seen great growth in the numbers of clients we support. The team is based in an office close to the town centre but our IDVAs also co locate across two hospitals to ensure early intervention to support women experiencing abuse. The team also delivers training to frontline professionals such as doctors and nursing staff … Continue reading

With financial support from government agencies becoming increasingly precarious, community support is vital to the continuation of Refuge’s services. Refuge provides 15 units of emergency accommodation in Richmond and is a fantastic example of people coming together to support women and children escaping domestic violence and abuse. We are incredibly grateful to Richmond Mayor Ben Khosa who has selected Refuge as his 2019 charity. As of May 2019 Mayor Khosa has raised over £20,000 in support of Refuge through events such as the multi-faith Peace and Unity event, cycling and marathon events and skydiving for which we are hugely grateful. … Continue reading