​10,000 steps in May FAQs  


Thank you for joining the Refuge 10,000 steps in May challenge, we can’t wait to see what you achieve! Below are some frequently asked questions about the challenge.
We want everyone taking part in this challenge to be safe doing so. Please follow coronavirus government guidance when taking part in this challenge. If you receive a notification to self-isolate, please adhere to this and do not participate outside of your home.

Signing up to the event

Q. I just signed up, now what?

A. Firstly, join theFacebook Group we set up for this challenge. Click Join Group. Once youre in, you can get your pack, including a t-shirt, get tips, be inspired and find out anything you want to know about the challenge!

Q. How do I get a free t-shirt and fundraising pack 

A. You can order your free t-shirt and fundraising pack by following this link. Please allow up to 10 working days for your fundraising pack and t-shirt to arrive. T-shirts are being sent out from the 6th April.

Q. What are the t-shirt size measurements?

A. S 35/37″ M 38/40″ L 41/43″ XL 44/46″ 2XL 47/49″ 3XL 50/52″

Q. Is it possible to buy more t-shirts?

A. You can purchase an extra t-shirt or t-shirt for your child through our supplier’s online web shop. Please note the cost of this t-shirt does not go to Refuge.

Q. How do I get a fundraising medal for this challenge?

A. You will need to set up a fundraising page and post an update (this can simply be a sentence) about your challenge to get a medal. Please do not post maps that show your location. A link to order a medal will be emailed to everyone who has set up a fundraising page at the end of the challenge.


Q. Do I have to fundraise to take part in the challenge?

A. Yes, this event is a fundraising challenge. Every pound you raise will help Refuge continue to support 7,000 women, children and men on any given day. Just £10 could provide a woman arriving at a refuge with the essentials she needs for her first night. Every pound helps!

Q. How do I set up a Facebook Fundraiser?

A. Just click on this link. Make sure you change the end date to the 1st June so that it does not close early. There are videos of how to do this in the announcements section of the group.

Q. How do I edit my fundraiser end date?

A. Go to your Facebook fundraising page, select Manage, Edit Fundraiser and change the end date to the 1st June. We have videos of how to do this in the announcements section of the group. If your page has already ended, unfortunately you cannot reopen it. You will need to set up a new fundraising page and change the end date.

Q. How do I raise money?

A. Once you have set up your fundraising page, start sharing it on your social media channels. Make sure you add a picture to your fundraising page and explain why you are taking part in this event for Refuge. All the money raised on your page will go directly to Refuge so you do not have to worry about that.

Q. Can I fundraise outside of Facebook?

A. Yes, if you would prefer to use an alternative fundraising platform to Facebook, we recommend using JustGiving. Here is the link to create a page.

Q. Is there a fundraising target?

A. There is no set fundraising target for this challenge. We just ask that you raise as much as you can. You could aim for £52 which could provide a mother and her children a safe night’s stay in a refuge. Or increase your target to £185 which could help fund the running of the National Domestic Abuse Helpline for an hour, providing lifesaving information to women wishing to flee.

Q. How do I get started with my fundraising?

A. Here are 3 tips for your fundraising:

  1. Make a personal donation to your page. This will show your friends and family that you are committed to the challenge and fundraising for Refuge 
  2. Share your page around payday when people are feeling generous 
  3. Make it fun – you could organise a sweepstake asking supporters to guess the total number of steps you will complete during the challenge and donate to your page. You could find a prize for the closest guess (even if it is just a shout out on your page). 

Q. Where does the money go when people donate to my fundraiser?

A. All funds donated to your fundraising page go to Refuge. The money raised from this event will help Refuge support 7,000 women, men and children on any given day. Domestic abuse should not be tolerated and your fundraising will help Refuge provide specialist services and campaign for change.

Taking part in the challenge 

Q. Can I start completing the steps early/late?

A. Yes! The challenge officially starts in May however, if you would like to start early or a bit later than May that is absolutely fine. As long as you challenge yourself, that is all we ask.

Q. Do I need to provide evidence to the charity that I’ve done the challenge?

A. This is a self-recorded challenge and you don’t need to prove that you have done the challenge. We ask everyone to sign up, raise what they can and complete as many of the 10,000 steps a day as they can. It is a community coming together not a competitionYou can use any tracking app or device that you might already have or on your mobile phone. There is a paper tracker in your fundraising pack that you can use to mark down each day how many steps you have completed to share a picture of in the group if you wish.

Q. How do I join the Refuge Strava community?

A. You can follow Refuge on Strava by searching for us in the Explore tab and typing in “Refuge Events”, please follow this link to find us. We have set up a club for the challenge which can be found in the Explore tab under clubs when you search for “Refuge’s 10,000 steps in May Challenge”. You can also access the club using this link. This will be a private club on Strava so only people who have joined the Facebook group and set up a fundraising page will be able to join. 

Q. How do I hide my location on Strava?


On the website, go to yourSettings pageby hovering over your profile picture in the top right and selecting Settings.’  

  1. Click on the Privacy tab on the left side of the page.  
  2. Enter an address or GPS coordinate in the text field provided under ‘Hide your house/office on your activity maps,’ select the size of the privacy radius, and click ‘Create Privacy Zone.’

On the mobile app, select ‘Profile’ > ‘Settings’(gear icon in the upper right-hand corner) > ‘Privacy Controls.’Scroll down to select the Privacy Zones option. 

  1. Select the ‘Add’ button in the upper right-hand corner. 
  2. Enter an address, select the size of the privacy radius and hit ‘Save.’ 

We have a Strava safety guide in the announcements of the Facebook group. Further details can be found using this link.

What if I don’t complete the challenge? 

The only thing that matters is that you challenge yourself. There are people of all levels of fitness doing this challenge. The important thing is that you’re doing something that challenges you. This will vary from person to person, so tailor the challenge however you like. It should be tough, but doable. You should feel satisfied when you finish it! Just do as much as you can. 

Download and share me!

Download these images and share them to your Facebook fundraiser so your supporters can see how you are doing!

Have a question that hasn’t been answered? Email the events team at events@refuge.org.uk and we will respond within 24 hours to your question.