Outreach services

Outreach services

Our outreach services support abused women in their homes or when they move from a refuge into a new community.


Abused women and children need a range of services to meet their needs. What works for one woman may not be appropriate for the next. Not all women, for example, want or need to go to a refuge.

Our community outreach workers meet women in their homes, or in a discreet place in the community, to offer confidential support on a range of practical and emotional issues.

Outreach workers can help women understand their options and make decisions about their lives. They will not judge women and will always respect their choices.


Who does the outreach service help?

All women and children who are experiencing, or have recently experienced, domestic violence can contact us. Our outreach workers can support women who are still living at home, or those who are moving out of a refuge and into a new community.

We also run a culturally specific outreach service for Vietnamese women and children.


What does the outreach service do?

Each woman has a key worker who can help with the following:

  • Safety planning
  • Building self-confidence and independence
  • Advice on housing rights and responsibilities
  • Welfare rights and legal support
  • Accompanying to court
  • Assistance when applying for grants and loans
  • Help with budgeting, paying bills and debts
  • Resettlement skills, such as shopping and cooking
  • Assistance in finding work, paid or unpaid
  • Assistance with accessing training or education
  • Referrals to other relevant agencies


How to get in touch

Women experiencing domestic violence can get in touch with us by calling the National Domestic Violence Helpline.