Warrington Independent Domestic Violence and Abuse Service

How can Refuge help you?

Refuge – Warrington Independent Domestic Violence and Abuse Service provides support to anyone living in Warrington who is experiencing domestic violence.

Refuge’s Independent Domestic Violence Advocates (IDVAs) provide support to people at high risk of injury or harm due to domestic violence from a current or former partner or a family member. The outreach worker also offers information and support to people in the community in Warrington.

The service helps to keep victims safe and have access to other services and agencies which can provide support. The service we offer is confidential and free.

If you are in danger of domestic violence, Refuge – Warrington Independent Domestic Violence and Abuse Service can support you to help you be safer. We will work with you to create a tailor made safety and support plan which can include:

  • Personal safety information
  • Support if you need to contact the police
  • Supporting you and keeping you updated and informed if you are going through a court case
  • Help with injunctions
  • Support around improving the safety of child contact
  • Support around safe housing options
  • Referrals to other services
  • The opportunity to discuss the effects of domestic violence with someone who understands

Jane’s story

“I was being constantly harassed by my ex-partner who followed me, sent unwanted emails and spread lies about me. I was referred to Refuge by the police and they made contact with me. My worker listened to how I felt and really understood what I had been going through whilst in the relationship and after. She supported me through the court process, attending with me and explaining at every step what was going to happen next. It was fantastic always having her at the end of the phone to reassure and support me. I gave evidence and my ex-partner was given a restraining order to stay away from me. I do not think I could have done it without the support of Refuge and feel they literally saved my life.”

Domestic violence – physical or emotional – is all about power and control.

Refuge can help you and your children rebuild your lives, free from fear.


  • The abuse is not your fault. You are not to blame for your partner’s behaviour – only they are responsible for it
  • Domestic violence is against the law
  • Everyone has a right to live a life free from violence and abuse
  • The frequency and severity of abuse is likely to increase over time
  • Leaving an abuser can be the most dangerous time for a victim of domestic violence
  • You don’t have to deal with this on your own – seeking help is a brave and positive step
  • If you are experiencing domestic violence you are not alone. Refuge is here to support you

Find out more about Refuge


Find out more about domestic violence


Am I being abused?


Access support

We believe that everyone has the right to a life free from violence.

Contact the Refuge team for support by:

  • Calling the office on 01925 243359  (Monday-Friday, 9:00 am – 5:00 pm*
  • *An ‘out of hours’ facility operates on this number. Urgent messages will be picked up and responded to regularly during evenings, weekends and bank holidays.
  • Calling the Freephone 24-Hour National Domestic Violence Helpline, run in partnership between Refuge and Women’s Aid, on 0808 2000 247

If you are in immediate danger, call 999

Refuge – Warrington Independent Domestic Violence and Abuse Service can support people with a variety of needs, for example: people with English as an additional language, people with disabilities, and people with drug and alcohol issues, among many others.

Please call the Refuge – Warrington Independent Domestic Violence and Abuse Service on 01925 243359 to discuss, in confidence, any fears or concerns you may have. We can give you information about your options and help you keep safe.