National Domestic Violence Helpline caller feedback

If you have used the National Domestic Violence Helpline and would like to help us improve our service by giving feedback, please fill in one of the surveys below.


Thank you for calling the Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge. Our aim is to deliver a responsive, empowering and effective service that gives women, children, friends, family and professionals the confidential support and information they need. To ensure that we meet this aim we would be grateful if you could take a couple of minutes to fill in a short, anonymous survey giving us your feedback.

Please pick the appropriate survey below:

I am a survivor

I am a friend or relative of a survivor

I am a professional who works with survivors