0808 2000 247
Freephone 24-hour National Domestic Violence Helpline (run in partnership between Women's Aid and Refuge)
Choose your language
 - your questions - about refuge

You are here > home > your questions > about refuge


About Refuge

Below are the answers to the most commonly asked questions.


How can I arrange an event to raise funds for Refuge?
Organising your own event is a fantastic way of raising funds for Refuge and having fun at the same time. Almost anything you can dream up can be sponsored so the possibilities for raising money are endless. And with Refuge depending on donations to provide its services, you will be making a real difference to the lives of abused women and children.

Get started by reading our advice and tips on organising an event. Then contact Rose in the fundraising team on 020 7395 7724, or email rosanna_papararo@refuge.org.uk to find out more or tell us your ideas.

back to top

How can I find out about working for Refuge?
Current vacancies appear in the Jobs section of this website.

back to top

How can I help Refuge?
Refuge depends on donations to provide its services for abused women and children. If you are able to make a donation of any kind, please visit our fundraising area on this website. There are many ways of donating or raising funds for Refuge, and you will be making a real difference to the lives of the women and children who depend on us.

If you are unable to make a donation but would like to give your time instead, there are opportunities to volunteer on the 24-hour National Domestic Violence Freephone Helpline. We also have a small number of volunteers who help us out in our fundraising department.

back to top

How can I volunteer on the Freephone 24-hour National Domestic Violence Helpline?
If you have some spare time, volunteering for Refuge is a great way of making a difference. We depend on other people's generosity to provide our services, and that generosity does not have to be financial. Making a commitment to volunteer for Refuge is a really valuable way of helping - and we're sure the experience will be rewarding for you too.

I want to volunteer - how can I help?
There are two areas where we are able to accept volunteers on the 24-hour National Domestic Violence Helpline, and as part of our fundraising team.

We do not use volunteers within our refuges, for reasons of confidentiality and the need to provide sensitive, discreet and professional support to vulnerable women and children. To find out more about volunteering for Refuge email volunteering@refuge.org.uk


Helpline volunteers
Find out more here about volunteering on the 24-hour National Domestic Violence Helpline.


Fundraising volunteers
You can find out more about our fundraising activities and how you can help out in Get Involved.

If you would like to talk to someone in the fundraising team about your skills and ways of getting involved, contact us on 020 7395 7772 or email fundraising@refuge.org.uk

back to top

When was Refuge set up?
In 1971 Refuge set up the first refuge in the world in Chiswick, London for abused women and children.

back to top

Why does Refuge only work with abused women and children, not men?
From the moment it opened the doors of the world's first safe house, Refuge has existed to provide support for abused women and children. That is one of our principal objectives and the basis on which we raise funds for our services.

We do not deny that men are abused too, although the vast majority of domestic violence is directed towards women. However, we do not provide any services for men and are unable to support them, although we do refer men to other services.

If you or someone you know is a man who is being abused, an organisation like Samaritans can provide support.

You can also visit our area for men on this website.

back to top

Make a Donation, Click Here to Donate or call 020 7395 7713 Refuge Newsletter, sign-up to receive updates today Refuge e-card. Send a personalised e-card today

© Copyright Sandra Horley 2004 sponsored by The Body Shop International PLC
Registered charity number 277424. A company limited by guarantee 1412276.

Credits | Site map | Terms & conditions | Privacy policy
Built with Computer Love