Floating Support Worker – Hounslow

Refuge is the country’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 3,800 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.


Job title: Floating Support Worker                                                                              

REF:        008 – 2 FSWH

Salary:   £21,420 – £24,480 per annum pro rata

Hours:   18.75 hours per week                                                            

Location: Hounslow


This is an exciting and challenging role as you will provide a high quality professional support service to women and children affected by domestic violence who need to maintain either current or alternative safe accommodation. You will be responsible for conducting key work sessions on a regular basis and ensuring that casework records are kept up to date.


With significant experience of providing direct support to those who have experienced domestic violence, you will have the ability to communicate actively. You will have evidence of strong casework management skills and able to maintain clear professional boundaries. It is essential you have direct experience of providing support to women and an understanding of current welfare rights/civil/criminal legislation relating to domestic violence.


Knowledge of the dynamics and impact of domestic violence and how best to support survivors at any stage is essential to ensure our clients receive an excellent level of service.


All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.


Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.


Closing date:  2nd October 2016

Interview date: 13th October 2016

Application Form and Diversity

Floating Support Worker JD

Revised Refuge Benefits (Staff) 2016

To apply please send your application to recruitment@refuge.org.uk

 An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.


Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please – as a charity we work hard to keep our costs down.


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