IT Systems Coordinator – Tower Hill London

Refuge is the country’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 3,700 women, children and men in our national network of services.  We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.



Job title:       IT Systems Coordinator                                                              

REF:            038 ITSC

Salary:         £25,500-£30,600per annum

Hours:         37.5 hours per week                                                        

Location:     Tower Hill London

We are looking for an IT Systems Coordinator to join our IT team on a permanent basis. This is a key role within the IT department. This is an excellent opportunity to join a large UK based domestic violence charity and make a significant contribution to the way we operate.


You will be assisting the IT Manager in all areas of the maintenance and development of the network and infrastructure.


The successful applicant will have experience of providing support in a Microsoft server/desktop environment, knowledge of upgrading and troubleshooting PC hardware and experience supporting Office XP-2010 in a networked environment. In addition you will be able to prioritise your own work load, have excellent interpersonal skills and be able to communicate effectively to both technical and non-technical staff.


All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.


Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.


Closing date: 25th September 2016                                                      

Interview date: tbc

Application Form and Diversity

IT systems Coordinator JD

Revised Refuge Benefits (Staff) 2016

To apply please send your application to


An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.


Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.


No agencies please – as a charity we work hard to keep our costs down.


lower advert logos