National Peripatetic Service Manager – London with travel to all Refuge’s services across the country

Refuge is the country’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 3,700 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.


Job title: National Peripatetic Service Manager                                   

REF:      030 NPSM

Salary:  £35,190 – £36,720

Hours:    37.5 per week                                                           

Location: London with travel to all Refuge’s services across the country


The peripatetic domestic violence manager will coordinate a team of peripatetic workers and peripatetic service implementation coordinators to ensure that the combined resources of the team are appropriately deployed to meet the greatest need within Refuge at all times. The post holder will also work closely with the Senior Operations Managers and Refuge’s service implementation team to support the implementation of new services. This may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.


The post-holder will liaise with the domestic violence services managers to support them in ensuring the effective running of refuges, outreach and advocacy services nationally to the highest possible standard.


The post holder will provide high quality support and safety planning to women and children in crisis. This will include refuge, advocacy and outreach services.


The role involves also managing services as required in line with Refuge’s policies and procedures and quality management system. The post holder will also be responsible for ensuring that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained.


The post holder must have the ability to travel across all of Refuge’s services, including rural locations, and to participate in the on-call management rota.


All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.


Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.


Closing date: 5th August 2016  at 10.00am

Interview date: 18th and 19th August 2016

Application Form and Diversity

National Peripatetic Service Manager job description

Revised Refuge Benefits (Manager) 2016 doc


To apply please send your application to



An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.


Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please – as a charity we work hard to keep our costs down.


lower advert logos