Peer Mentor Volunteer – Gaia centre Lambeth, London

Refuge is the country’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 3,700 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.


Job title     Peer Mentor Volunteer                                                       

REF:          022 PMGC

Salary       Unpaid, voluntary

Hours        6 to 12 hours per week                                                      

Location   Gaia centre Lambeth, London


We are recruiting peer mentor volunteers to provide high quality support to service users at the Gaia Centre. Your role will involve offering emotional and practical support to clients and helping them to reduce levels of isolation. It will also include answering calls and supporting the Gaia staff with the daily duty system.

We are looking for female* peer mentor volunteers with strong interpersonal and communication skills and an ability to build good working relationships. You will be pro-active and organised with excellent administration skills and a capacity to work easily with people from a variety of backgrounds. An understanding of gender based violence and its impact on women and children is also desirable.

You must be able to commit to volunteering once or twice a week (Mondays to Fridays, 10am – 4pm) for 6 months. Successful peer mentor volunteers will attend a compulsory 3 days compulsory training.


All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.


Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.



Closing date:   15th July 2016                                                   

Interview date: 28th & 29th July 2016

Training dates: 12th, 14th and 16th of September 2016

Peer Mentor Volunteer Gaia volunteer application form

Peer Mentor Volunteer job description

To apply please send your application to


An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.


No agencies please – as a charity we work hard to keep our costs down.


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