Communications Volunteer – Tower Hill, London

Refuge is the country’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 3,800 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.


Communications Volunteer                                                                                

REF: 039 – 1 COMV

Tower Hill, London

3 days per week


Applicants must be able to commit their time to working three full days a week during normal office hours at our London Head Office.

We are currently recruiting a volunteer to assist our busy communications team across a variety of tasks. You will support the team with general administration and undertake desk-based research where requested. You will be responsible for helping to monitor press coverage, draft copy, and assist with the production of briefings, reports and presentations. You will help to maintain our records of case studies and domestic homicide cases, and you may be asked to make contact with members of the public and women who have experienced domestic violence in support of this work.

With a good standard of education, you will be highly organised and confident working on your own initiative. You will be able to write clearly and concisely and have strong interpersonal skills. Previous experience of conducting research online is essential as is familiarity with Microsoft Office and social media. Previous experience of office administration will be advantageous.

Refuge will reimburse travel expenses connected with your volunteering for us (receipts must be submitted monthly). A reimbursement is payable of up to £9 per volunteer shift for travel to and from home to the head office: 4th Floor International House, St Katharine’s Way, London E1W 1UN.  Travel expenses can be claimed for travel by public transport (bus, train or tube) and travel by car.  Receipts and tickets must be attached to all travel claims.  Mileage for travel by car will be reimbursed at 45p per mile.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.


Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.


Closing date:  11th September 2016                                                   

Interview date: tbc

volunteer application form – July 2013

Communication volunteer JD

To apply please send your application form to


Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.


No agencies please – as a charity we work hard to keep our costs down.


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